Privacy Policy

Shree Balaji Enterprises ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website customercareindore.co.in or contact us for our services.

1. Information We Collect

We may collect the following types of information:

• Personal identification information (name, phone number, address)
• Service-related information (appliance type, problem description)
• Technical data (IP address, browser type, pages visited) via cookies
• Communication records when you contact us by phone or form

2. How We Use Your Information

We use the information we collect to:

• Provide and schedule home appliance repair services
• Contact you regarding your service booking or inquiry
• Improve our website and service quality
• Send service reminders or follow-up communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With our technicians to fulfill your service request
• When required by law or legal process
• To protect the rights and safety of our business and customers

4. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal information that we hold. To exercise these rights, please contact us at the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Shree Balaji Enterprises
• 35 Poonam Palace, Near Vijay Nagar, Indore, MP 452010
• Phone: +91 888 999 3437